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Payment Policy

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PAYMENT OPTIONS:
Booking a hotel of your choice is easy on HaridwarHotelGuide.com. To begin the process, all you need to do is fill out the 'Request Form' available on each hotel page. Or else, you can click the 'Hotel Reservation' link (in the top navigation bar or in the footer) to send us a request for booking of your selected hotel. After the receipt of your request for the same, we'll instantly get in touch with that particular hotel to check the availability status of rooms on the specified dates. If requested rooms are available, we'll send you all the booking details with complete Billing Amount along with the Bank A/C No of that hotel. After the confirmation of payment, you will be sent an email of booking information. Kindly take a print out of that with you to produce it on your arrival at the hotel.

Credit Card holders can just download the Request Form from the website, fill in the required details and fax it to the number that we provide during conversation. While you fax us the details, you can be rest assured that your card information will never fall into wrong hands. HaridwarHotelGuide.com promises you the highest standards of security.

PRICING & PAYMENT:
  • All hotel reservations are subject to availability as well as subject to rates at the time of reservation processing.
  • Rates and availability can be guaranteed only after full payment is received.
  • Kids' tarrif will be applicable only for children aged up to 12 years. Children of age above 12 years will be considered and charged as adults.
  • Kids under 5 years sharing a bed with their parents in the same room will not be charged.
CANCELLATIONS:
  • If cancellation is made up to 72 hours before check-in date or on the same date as that of arrival, it will be treated as a NO-SHOW, as well as your 'failure to arrive'. NO REFUNDS WILL BE MADE IN CASE OF NO-SHOWS.
  • If cancellation is made more than 72 hours before check-in date, only 15% of the total cost of stay will be charged as cancellation fees.
  • Refunds for bookings cancelled online will take a minimum of 7 working days to process.
  • [Note : During peak season, we reserve the right to charge additional penalties.]
CHANGES / MODIFICATIONS:
  • In case you want to modify your reservation online, an amount of Rs 300/- (plus a difference in room rate) will be charged as Modification Fees.
  • All cancellation/ modification prior to your scheduled arrival must be informed directly to us.
  • [Note: Requests for modification are subject to availability.]

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